Your support page uses circular logic and I cannot get through to any support. Just installed a newly purchased C NXT and it is causing a conflict with my HP scanner software. Just upgraded to Win 10 which forced a Creator upgrade. The following is from a chat session that got me NOWHERE!īeen using Roxio Creator products for YEARS (even before Roxio acquired). I need this to work with Win 10 and gave up on the Dual boot. Doesn't make much sense to have a media suite without working drives! I bit the bullet and upgraded so the CD/DVD drivers are recognized. I am getting NOWHERE with technical support on a newly purchased and installed version of C-NXT. I have seen this posted as an issue with posts dating back to 2009, so I don't know if this is a system issue or an OS related issue. I honestly can't recall if I ever successfully addressed the drives with Win 10.
I have already tried running Creator in compatibility modes (Back to XP) with no success. It was my intention to keep Win 7 (as dual boot) for just such possible compatibility issues, however Win Install did it's own thing and never installed in the separate partition. OS: Windows 10 Home (free upgrade from Win7) The drives ARE available and working with other software and there are no device drivers issues maybeĬreator is now unable to locate either of my optical drives with the error "No drive detected" in the Copy To drop down window. I have been successfully running Roxio Creator 2010 Special Edition for many years and under many previous OSs with no need to upgrade to a later version.
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